New or revised controlled documents The principal document changes identified are: VST ISO 9001:2015 Certificate FM 607767, updated to Document ID 218795, revised and reviewed 1 May 2026. Vandagraph Sensor Technologies Ltd Cyber Security Policy, Document ID 220304, revised and reviewed 18 May 2026. Vandagraph Sensor Technologies Ltd Artificial Intelligence (AI) LLM Usage Policy, Document ID 221480, revised and reviewed 29 May 2026. VOP 18 – Maintenance of Buildings, Fabric and Infrastructure, Document ID 221536, revised and reviewed 29 May 2026. Audit 06 – VST Ltd Calibration, Document ID 221522, revised and reviewed 29 May 2026. VOP 19 – Feedback, Customer Complaints, Vigilance and Notifications VST Ltd, Document ID 217154, revised and reviewed 20 April 2026. These documents have been linked across the clauses where they support context, infrastructure, organisational knowledge, competence, communications, operational control, monitoring, customer feedback and corrective action. New management and controller review processes The updated Route Map introduces a more comprehensive management-review structure: Process 8103 – Managing Director Responsibilities Review Process 8104 – Accounts Controller Responsibilities Review Process 8105 – Documentation and Records Controller Review Process 8106 – Health and Safety Controller Review Process 8107 – ISO and Compliance Controller Review Process 8108 – IT Controller Review Process 8109 – Maintenance Controller Review Process 8110 – Marketing Controller Review Process 8111 – Product Controller Review Process 8112 – Sales Controller Review Process 8113 – Warehouse Controller Review Process 8114 – Accounts Processes Review Process 8115 – Audits Review Process 8116 – Data Protection Officer Review Process 8117 – Goods In Review Process 8118 – Goods Out Review Process 8119 – Human Resources Review Process 8120 – Marketing Processes Review Process 8121 – Office Processes Review Process 8122 – Production Processes Review Most of these reviews are dated 16 July 2026. The Accounts Processes and IT Controller reviews are dated 14 May 2026. These processes are now mapped to applicable ISO 9001 requirements covering leadership, responsibility, resources, competence, operational control, performance evaluation, management review and continual improvement. Other new or updated processes Additional operational and administrative processes identified in the revised Route Map include: Process 5895 – Responsibility Allocation: Completing Office Job List Process 5948 – Adding New Accounts to Opera Process 7792 – Shipped Order Success Report Process 7798 – Operational Throughput, Fulfilment and Dispatch Performance Review Process 7987 – Sync External Telephone Logs Process 8102 – Add the Bank Holidays to the Phone System Process 8123 – Insurance Renewal Process 8124 – Inter-company transfer from sales in one company to purchasing in another Process 5863 – Responsibility Allocation: Sales Meetings UK Process 5864 – Responsibility Allocation: Sales Meeting Export The revised dates shown include: Shipped Order Success Report – 13 May 2026 Completing Office Job List – 13 May 2026 Operational Throughput, Fulfilment and Dispatch Performance Review – 12 May 2026 Adding New Accounts to Opera – 1 June 2026 Insurance Renewal – 20 May 2026 Inter-company transfer process – 21 May 2026 Sales Meetings UK and Export – 20 July 2026 Sync External Telephone Logs – 20 July 2026 Main effect on the VST QMS The changes strengthen the VST quality management system in the following areas: Leadership and accountability The Managing Director, controllers and operational departments now have clearly identified review processes linked directly to ISO 9001 requirements. Management-review coverage Management review is supported by a structured programme of individual controller and departmental reviews rather than relying solely on the board meeting or general annual management review. Information and technology controls Cyber security, artificial intelligence use, data protection, IT responsibilities and telephone-system controls are now more clearly represented within the QMS. Infrastructure and calibration The revised maintenance procedure and VST calibration audit provide updated evidence for the control of buildings, equipment, infrastructure and monitoring resources. Customer feedback and corrective action The revised VST feedback and complaints procedure provides a clearer link between customer feedback, complaints, nonconformity, corrective action and continual improvement. Operational monitoring Dispatch performance, shipped-order success, office processing, goods movements, sales meetings and departmental reviews are now more visibly mapped into performance evaluation and improvement.