Changelog Summary

Document: Quality Management System Route Map to Documents and Procedures – Viamed Ltd ISO 13485:2016
Compared versions: 2 April 2026 and 23 July 2026.

Overall change

The Route Map has been substantially expanded and updated. The document increased from 50 pages to 103 pages, primarily because additional documents, management-review processes, controller reviews and operational processes have now been linked against the relevant ISO 13485 clauses.

The Route Map itself has also been reissued under Document ID 215763, with a revision and review date of 2 April 2026. The previous version showed Document ID 211643 with a revision date of 23 February 2026.

New or revised controlled documents

The principal document changes identified are:

Viamed AI LLM Usage Policy, Document ID 221508, issued and reviewed 29 May 2026. This has been linked into several clauses covering document control, management responsibility, training, production controls, feedback, data analysis and improvement.
Viamed Ltd Cyber Security Policy, Document ID 224582, issued and reviewed 29 June 2026.
VOP 18 – Maintenance of Buildings, Fabric and Infrastructure, Document ID 221536, revised and reviewed 29 May 2026.
Audit 22 – Post Market Surveillance Viamed, Document ID 220899, revised and reviewed 22 May 2026.
VM3COP20.31 – Export Order Processing, Document ID 218916, revised and reviewed 5 May 2026.
VM3COP20.30 – UK Order Processing, Document ID 215965, revised and reviewed 7 April 2026.

These documents have been cross-referenced across the relevant parts of the Route Map rather than appearing as isolated document-index updates.

New management and controller review processes

A significant change is the introduction of a structured set of senior-management, controller and departmental review processes:

Process 8103 – Managing Director Responsibilities Review
Process 8104 – Accounts Controller Responsibilities Review
Process 8105 – Documentation and Records Controller Review
Process 8106 – Health and Safety Controller Review
Process 8107 – ISO and Compliance Controller Review
Process 8108 – IT Controller Review
Process 8109 – Maintenance Controller Review
Process 8110 – Marketing Controller Review
Process 8111 – Product Controller Review
Process 8112 – Sales Controller Review
Process 8113 – Warehouse Controller Review
Process 8114 – Accounts Processes Review
Process 8115 – Audits Review
Process 8116 – Data Protection Officer Review
Process 8117 – Goods In Review
Process 8118 – Goods Out Review
Process 8119 – Human Resources Review
Process 8120 – Marketing Processes Review
Process 8121 – Office Processes Review
Process 8122 – Production Processes Review

Most of these were reviewed on 16 July 2026, with the Accounts Processes and IT Controller reviews dated 14 May 2026.

These processes have been linked particularly to clauses concerning management responsibility, resource management, process monitoring, data analysis, improvement and corrective action.

Other new or updated processes

Additional operational and administrative processes added to the Route Map include:

Process 5895 – Responsibility Allocation: Completing Office Job List
Process 5948 – Adding New Accounts to Opera
Process 7792 – Shipped Order Success Report
Process 7798 – Operational Throughput, Fulfilment and Dispatch Performance Review
Process 7987 – Sync External Telephone Logs
Process 8102 – Add the Bank Holidays to the Phone System
Process 8123 – Insurance Renewal
Process 8124 – Inter-company transfer from sales in one company to purchasing in another
Process 5863 – Responsibility Allocation: Sales Meetings UK
Process 5864 – Responsibility Allocation: Sales Meeting Export

The new version therefore gives greater visibility to everyday operational controls, rather than limiting the Route Map mainly to formal ISO audits and older procedures.

Main effect on the QMS

The changes strengthen the Route Map in four main areas:

Management accountability
Responsibilities are now more clearly divided between the Managing Director, functional controllers and departmental process owners.
Management-review evidence
Departmental and controller reviews are directly linked to applicable clauses, providing clearer evidence that management review is carried out across the business rather than through one annual meeting alone.
Modern system controls
AI usage, cyber security, data protection, software-related activities and electronic communications are now more visibly incorporated into the documented QMS.
Operational process monitoring
Office processing, accounts, sales, warehouse throughput, goods in/out, production and marketing activities now have more direct links into monitoring, analysis and improvement clauses.
